Policies & Standards
Corrections Policy
We work hard to be accurate, but no publisher is perfect. When we get something wrong — or when official information changes — we correct it quickly, clearly and transparently. This policy explains how corrections work at Cluki Jobs.
1. Our correction promise
When Cluki Jobs publishes an error — of fact, of figure, of date, or of interpretation — we correct it promptly and openly. Our promise to readers:
- Correct, don't hide. We never quietly rewrite or delete wrong information without a record.
- Correct, don't delay. Significant errors are fixed as soon as they are confirmed, typically within 24 hours.
- Correct, don't minimise. Meaningful corrections are made visible to readers, not buried.
- Correct, don't repeat. Every confirmed error triggers a review of our process to prevent recurrence.
2. Types of corrections & updates
We distinguish between corrections (fixing something we got wrong) and updates (reflecting new official information). Both are handled under this policy:
3. How we prioritise corrections
Not all corrections carry the same urgency. We prioritise by the harm a wrong page could cause:
- Critical — a wrong application last date, wrong exam date, wrong fee, or wrong official portal. These can cost candidates real opportunities or money. Corrected immediately upon confirmation and flagged visibly.
- Major — wrong vacancy counts, eligibility requirements, selection-process details, or result dates. Corrected promptly and highlighted on the page.
- Minor — names, spellings, links, or clarifying language that do not change the substance. Corrected as soon as possible and recorded.
4. The correction process
Every correction follows a documented sequence:
5. How corrections are made visible
Transparency means readers can see when and what we changed:
- Update timestamp — every page shows its last-updated date, so readers know how current the information is.
- Correction notice — pages with significant corrections carry a visible notice explaining the change (for example: "Application last date corrected from 20 August to 27 August 2026, per the official corrigendum").
- Status labels — pages indicate whether information is confirmed, updated, or unconfirmed.
- Official linkage — corrected information always points to the official source so readers can verify the change themselves.
6. Corrections by the issuing authority
Government authorities frequently issue corrigendums, clarifications and fresh notifications. Our policy for these:
- We monitor official sources continuously for changes to published recruitments.
- When an authority revises its notification, our page is updated to reflect the latest official position, and the change is highlighted.
- Where the authority itself retracts or supersedes an earlier notification, we say so clearly and link the superseding document.
- We never decide on a candidate's behalf which version "matters more" — the page presents the current official position, and links allow readers to compare.
7. How to request a correction
Readers and officials are encouraged to report errors. To request a correction:
- Use the Contact Us page.
- Provide the page URL, the exact claim you believe is wrong, and what it should say instead.
- If possible, attach or link the official source that supports the correction — this helps us fix it faster.
- We acknowledge every correction request within 2 working days and confirm the outcome once reviewed.
Requests from official government sources are treated with priority and are usually resolved the same day.
8. What we do not correct
To keep our correction process honest, we are equally clear about what it does not cover:
- Editorial preference — disagreements about wording, structure or coverage priorities are editorial matters, not corrections.
- Official facts we do not control — if the authority's own notification is ambiguous or erroneous, we report it as published and flag the issue rather than silently "correct" an official document.
- Removal requests without evidence — pages are not removed or rewritten simply because someone dislikes the content; corrections require evidence.
- Legal or personal complaints — are handled separately and respectfully, per applicable law and our Terms & Conditions.
9. Review & improvement
Every correction is an opportunity to improve. Our editorial team periodically reviews correction records to identify patterns — repeated error types, weak workflow steps, or sources that change frequently — and strengthens the process accordingly. This policy is itself reviewed regularly and updated when our practice evolves; the version on this page is always current.
Related policies
Corrections are the final step of a process that begins with our editorial and fact-checking standards.